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Payment Methods

Payment information

No matter what payment method (PayPal or credit card) you choose to check out, the transaction is processed by either the PayPal Payment Gateway and is secured by PayPal; or the Authorize.net Gateway and is secured by Authorize.net. We do not store any of your sensitive financial information such as your PayPal account name or your credit card details in our local computer nor our website server.  All transactions are SSL protected through a minimum of 256-bit encryption.

We accept Visa, Master, Discovery, and American Express credit cards, as well as PayPal and Amazon Pay.  We are always looking to make purchasing more convenient.  If there is a payment method you would like to see on ExcelRC.com please send us a note at info@excelrc.com.

For international orders, we only accept payment by verified PayPal account with confirmed address.

We may contact you if we have any doubtfulness or question in your order. Please leave real contact information for us to verify your order.

Presently we do not accept back order since sometimes it is pretty hard to predict the arrival time of some products. If you want to be notified when a product arrives. please click the "Sign up to get notified when this product is back in stock" link on the product page. A notification E-mail will be sent to you automatically when the stock status is updated.

Very occasionally there may be an inventory mistake and may lead to incomplete fulfillment of your order. In that case, our customer service will contact you to get your permission to process the order.

We do not ship orders to shipping forwarding companies.

An order with this type of address may be canceled without notification to a customer.